What we’re offering

1. Thermal protection for commodities with a freezing point of 32 degrees F or lower.

2. Service from November 1st through April 15th.

3. Service Monday through Friday with weekend
protection provided for Friday pickups.

4. Applies to direct next day service lanes only.

How we do it

1. Hundreds of durable pallet covers proven to withstand below zero temperatures.

2. Trailers at terminals are equipped with robust external heaters and blowers.

3. Built-in trailer compartments allow heat to be isolated to a single section of the trailer.

4. Heated warm rooms throughout Ward’s Network.

Why pay for heated trailers when you don’t have to!

Ward Protect From Freeze Pallet

Insulated pallet quilts and heated warm rooms at our service centers are all you need!


1. Shipments highly susceptible to freezing are routed in the system to deliver ASAP!

2. Shipments coded as PFF in our system are monitored throughout the day by a designated CSR.

3. Email alerts are sent to customers shipping freezables when extreme weather conditions occur.

4. Our advanced dispatching system identifies all known customers shipping freezables, so we know to add freeze protection when a pick-up is scheduled

Service cam be requested by calling customer service, scheduling a pick-up online, or through an API or EDI transmission. “PFF” or “Protect from Freeze” must be written on the BOL.

Protect From Freeze Speech Bubble
Seriously, slip one of our insulated blankets on your freight, and slide more money back into your wallet.
Protect From Freeze Speech Bubble

Learn More About Ward Assured

Need your shipment guaranteed? Click here to learn more about our Ward Assured Guaranteed Delivery and Full Value Insurance!