WHAT WE’RE OFFERING

1. Thermal protection for commodities with a freezing point of 32 degrees F or lower.

2. Service from November 1st through April 30th.

3. Service Monday through Friday with weekend protection provided for Friday pickups.

4. Applies to direct next day service lanes only

HOW WE DO IT

1. Hundreds of durable pallet covers proven to withstand below zero temperatures.

2. Trailers at terminals are equipped with robust external heaters and blowers

3. Built-in trailer compartments allow heat to be isolated to a single section of the trailer.

4. Heated warm rooms throughout Ward’s Network.

 

VALUE-ADDED BENEFITS OF WARD’S PFF SERVICE

1. Shipments highly susceptible to freezing are routed in the system to deliver ASAP!

2. Shipments coded as PFF in our system are monitored throughout the day by a designated CSR.

3. Email alerts are sent to customers shipping freezables when extreme weather conditions occur.

4. Our advanced dispatching system identifies all known customers shipping freezables, so we know to add freeze protection when a pick-up is scheduled.

 

HOW TO REQUEST PROTECT FROM FREEZE SERVICE

1. Shipper must write ‘Protect from Freeze” or “PFF” on the bill of lading.

2. Service can be requested by calling customer service, scheduling a pick-up online, or through an API or EDI transmission.