Ward would like to wish everyone a happy and safe Independence day; our offices will be closed on Monday for the holiday. Also, we are pleased to announce that our Chicago service center will be open as of July 3, 2022! If you have any questions or concerns, please reach out to our Customer Service team at 1-800-458-3625.
Posted by Bill Bettwy - Tuesday, October 12th, 2021 at 2:15 PM
The recent Smart Business Network publication includes an article from Ward Transport & Logistics President, Bill Ward, Jr. Bill touches on the impact of a global pandemic and how it shed light on the importance of each and every role when striving to provide best-in-class service to its customers.
Posted by Bill Bettwy - Wednesday, August 18th, 2021 at 2:44 PM
Ward General Office / Altoona, PA / 8-18-21
Ward Transport & Logistics wants to thank all of our customers who acknowledge the value we strive to provide every day. Everything we do is designed and implemented to create a relationship with our customers that can be viewed as an extension of their business.
This is the 3rd year in a row that we have placed 1st in the VALUE category and the 19th year in a row that we were rated as one of the top Northeast / Mid-Atlantic LTL Regional carriers. But that doesn’t mean in any way that we are content or complacent – if anything, it fuels us to get even better. Consistent investments into equipment, technology, and training continue to allow us to raise our game and give us the best fighting chance to make every customer experience exceptional.
From Toledo, OH to Charlotte, NC and everywhere in between, when you SHIP THE WARD WAY, you can be sure that you are receiving a Logistics Management 2021 Quest for Quality top-rated service!
Posted by Bill Bettwy - Tuesday, July 27th, 2021 at 8:31 AM
In today’s current environment, owning equipment and maintaining a driver pool that supports a company’s supply chain has never been more challenging. Companies that rely on such are faced with daily challenges and risks. For 90 years, Ward Transport and Logistics has been helping those companies, small and large, offset challenges and risks by offering integrated dedicated transportation solutions.
Ward is in a great position to serve our customers’ dedicated transportation needs by leaning on our professional driver network, industry-leading equipment pools, and our expansive terminal and warehouse network. Our teams of logistic solutions experts identify challenges, link efficiencies, and leverage our capabilities to create a solution that supports our customers’ needs and wants.
There are many factors motivating companies to outsource their supply chain to transportation carriers. Such motivators are alleviating the burdens of owning equipment, maintaining driver pools, and training and onboarding new hires. Unexpected maintenance cost, unplanned risk, liability, and increased service expectations are also contributing factors. Companies with a lack of purchasing power with equipment, fuel, and insurance will also benefit from a carrier’s purchasing powers and cost savings.
In 2020, our customers saw the value of outsourcing assets and drivers and looked to Ward to fulfill those needs. We were thrilled to be able to create and execute on a variety of solutions for our customers. At the end of the day, we strengthen our partnerships and fulfilled expectations.
Ward’s goal is to create customized solutions for customers that allow them to focus on their core competencies while continuing to meet their customers’ expectations. To inquire about a dedicated transportation fleet call or email us today.
Posted by Bill Bettwy - Wednesday, June 30th, 2021 at 10:30 AM
Altoona, PA – 6/21/2021
Ninety years in business is an impressive milestone. In nine decades, any company will witness economic swings, natural disasters, and shifting government policies. However, the best way to adapt and overcome is to listen and learn constantly, and that is why forward-
thinking 4th generation Ward Transport and Logistics President Bill Ward, Jr. put together a panel discussion for the recent sales and
Knowledge based on experience was on full display during the panel. The panelists included; Journal of Commerce journalist
Bill Cassidy, Smith Transport President Todd Smith, and Falcone Industries CEO John Falcone. The discussions were led by moderator Tommy Barnes, CRO of MyCarrier. Ward offers more to its customers than just an LTL service. The fact that its services also include warehousing, brokerage, and dedicated is why Bill Cassidy found this panel constructive on many levels. “Knowing just your industry is no longer viable. Many external elements can affect both the company and customer supply chains.” The other two panelists supported Bill’s theory as their experiences demonstrated the importance of cross-platform data analytics.
“I believed John, Bill, and Todd were the perfect combination to provide our sales and operations teams with an inside look of what’s happening outside the company and how we can respond in order to continue to provide our customers industry-leading solutions,” says Ward Transport and Logistics President, Bill Ward, Jr.. MyCarrier CRO, Tommy Barnes agrees that keeping the pulse on several supply chain
arteries will help drive revenue and growth. Barnes states, “Technology automation for carriers was necessary last year. This year, the new normal is driving carriers to adopt freight automation which is now required to keep up with customer demand and satisfaction.”
After all the discussions, it’s clear that no one can say with certainty what will come next. However, if a company continues to look, listen, and learn, it will be more prepared to switch lanes and keep the trucks on smoother roads.
Posted by Bill Bettwy - Friday, April 30th, 2021 at 8:35 AM
This quick 90 second video will demonstrate the ease of gathering quotes and booking the shipment. Having everything in one shipping solution platform will increase your productivity by cutting down the time it takes going from carrier website to carrier website.
Posted by Bill Bettwy - Thursday, April 22nd, 2021 at 1:52 PM
One of the harsh realities of the trucking industry is that by nature of what we do, we consume a substantial amount of energy and resources to do it. It’s no surprise that Trucking is one of the largest contributors to total global CO2 emissions. While this isn’t good, the silver lining is when you’re the largest contributor to the problem, you also have the biggest opportunity to make it better.
Here at Ward, we understand how critical it is to create sustainable solutions that eliminate waste across our network. Over the last several years we have worked to limit our carbon exposure by being more thoughtful about the type of equipment we purchase, how we utilize these assets, and continue to find ways to create an end-to-end paperless experience for our customers and suppliers.
We are proud to say that our fleet today is modern, well-maintained, and powered by technology to make it run more efficiently. For instance, we’re using more fuel efficient single-axel tractors across our P&D and linehaul operation. These “dual-use” assets allow us to limit the amount of fuel consumed on a night basis. This reduces our fuel consumption by about 500 gallons each night, which equates to over 130,000 gallons a year. Again, showing just how small incremental improvements can have a very big impact on the entire ecosystem.
Our paperless customer experience is another big initiative here at Ward. We’re going digital and are unpacking the paper trail across the shipment’s lifecycle. Additionally, we are creating tools for our customers to automatically create, retrieve, and archive their paperwork quickly, safely, and in a centralized spot too. This coupled with our electronic billing and payment process contributes to a true paperless experience.
At Ward we believe sustainability is a shared responsibility. As we continue to create and think through new ways to help decarbonize our industry, we welcome new ideas from our customers and strategic suppliers.
Posted by Bill Bettwy - Monday, April 12th, 2021 at 10:13 AM
As we continue to move forward into the Second Quarter of 2021, we are witnessing historic shipping levels and a definite capacity crunch. Backlogs at ports, added containers on the ocean, tight inventory levels and driver shortages are adding even more stress to the customer’s supply chains. As the economy continues to re-open and grow, it is our role to work with multiple customer departmental challenges and have a complete understanding of internal supply chain needs and demands.
When shipments schedules are a must, Ward Transport & Logistics’ guaranteed offering (Ward Assured), provides a 99.8% guaranteed on-time delivery service by Noon, 3:00 PM or a specific guaranteed window. If any Ward Assured shipment fails to deliver on-time or in-tact, we do not force the customer to “file for a refund” but provide a 100% commitment to void the invoice on any failures. Our reliable operations and customer service team monitors every Ward Assured Guarantee from pick-up to delivery.
With this commitment to service, you can rest (Ward) assured all shipments will meet your customer expectations.
Our company is built on one principle, be the most responsive and reliable shipping and logistics partner you have ever used. Ward Transport and Logistics delivers Obsessive Customer Service in the form of Less than Truckload and Logistics and Brokerage Services. We proudly serve 200+ million people in the US, Canada, Puerto Rico and Guam.