Author Archives: Bill Bettwy

Covid-19 Update 4-21-20

To: All ONE WARD Employees, Families and Customers

From: Bill Ward Jr, President

Subj: COVID-19 Response Update

I hope everyone is staying healthy and well during this difficult time. I would be remiss if I didn’t begin this communication by thanking our drivers. They are truly the backbone of America and their daily sacrifice is keeping our country running. I was happy to see our truckers get the appreciation they deserve at last week’s White House rally. Knowing the business as we do, we know that those drivers require a supporting cast and am also so grateful to all members of the ONE WARD Team for the work they are doing. As has been said all over the nation, we truly are “all in this together.”

While we work to serve our customers, we continue to observe the health guidelines as advised by the CDC. Approximately, 150 gallons of hand sanitizer has been distributed company-wide thus far with more on the way. Likewise, 5,000 face masks have been distributed with another 10,000 additional ordered. Rubber gloves have also been provided. We will maintain a rolling three-month stockpile of these items so we will continue to have the supplies to stay safe. As we do our best to ensure our team has everything they need, it is imperative that we all take individual responsibility and use these tools. Finally, the planning to ensure our cost structure remains in line with our revenues, which we monitor each day, has put our company in a very stable position financially. During this unprecedented time, most carriers have implemented similar measures.

As we await government orders and directions on reopening the country and hypothesize what the “new normal” will look like, we know that the remainder of 2020 will be uncertain. We look forward to the day we can be together once again, and look back on this tragedy and know we have all done our part to support our country and our company to overcome this tragic event.

In closing, the safety of our teammates and customers remain our number one priority. I thank all of you for your continued sacrifice. It truly means a lot to my family and I. Take care of each other and stay healthy.

 

Bill Ward Jr, President

Covid-19 Update 3-17-20

To: Our Valued Customers

From: Bill Ward Jr., President

First, I hope this finds you, your employees and your company well, or at least as well as possible, while we all collectively navigate this new uncharted territory that is the COVID-19 crisis.

The Ward companies and all of our service centers are open for business. Though many states, like our home state of Pennsylvania, have recently enacted business closures to varying degrees, it does not apply to trucking and logistics, as the continued transportation of goods and supplies is a critical and necessary component of not just combatting the current situation, but of the nation’s economy as a whole.

Please know that we are vigilant in dealing with the current situation, which is affecting all of us to some degree.  Some of the items we have initiated in the past several weeks include:

  1. All Ward associates have received training and have been educated about the virus, its prevention, and its symptoms.
  2. Health questionnaires have been completed by all Ward employees, in order for the company to assess information regarding potential COVID-19 risks and exposures.
  3. All visitors to all Ward facilities are completing such questionnaires, as well.
  4. Employees have been provided with additional hand sanitizer and latex gloves.
  5. Cleaning/sanitizing efforts of our facilities and equipment have been increased and intensified.
  6. Employees are to observe social distancing reaming 6-10 feet from others.
  7. Complete business travel restriction is in place for all Ward personnel.

Effective 18 March 2020, we will add the following steps as well:

  • Inside pickup and deliveries will not be performed.  Special arrangements can be made upon request.
  • Customer is no longer required to sign delivery receipts.
  • All employees that can work remotely are instructed to do so.
  • All in person meetings will be eliminated.

 

Please accept my assurance that all levels of company leadership are closely monitoring this situation to best ensure the safety of both you, our valued customer, and the entire Ward team.  Thank you.

Sincerly,

Bill Ward, Jr.

President

Covid-19 UPDATE: Precautions, Protections, Plans

 

Altoona, PA – 3/13/20

From: Bill Ward Jr., President

As we have seen, the COVID-19 coronavirus situation remains an uncertain one at best. As our cultural values state, we are dedicated to the health and safety of not only our employees, but also our customers that we are interacting with on a daily basis. In an abundance of caution, we are enacting the plan below. This is by no means an exhaustive listing.

 

-Training is being conducted at each service center and in every corporate department in which employees will be educated on the facts and avoidance techniques.

-In order for the company to gather information about potential risks, each employee will fill out a health questionnaire specific to possible COVID-19 exposure, as will all visitors to Ward locations.

-The Company will be providing hand sanitizer to all Ward locations, for employee use. Latex gloves have also been distributed, for employee use.

 –All Ward locations have been directed to increase and intensify their cleaning and disinfecting efforts to Ward facilities and equipment.

 

The Company strongly recommends that you take precautionary measures, as well, in order to better protect yourselves, your families, your fellow employees and your communities.  Suggested resources for more information about the virus and preventative measures include:

– Center for Disease Control (CDC) – www.cdc.gov

– World Health Organization (WHO) – www.who.int

I assure you all levels of company leadership are closely monitoring this situation to ensure the safety of the entire ONE WARD Team and our customers.

Ward Logistics rolls out “Cross-Dock America”

 

The new service that launched in December of 2019 focuses on carriers and logistics companies that are in need of emergency cross-docking services. Cross Dock America has an expansive national warehouse network of 40 million square feet that includes the following services: cross-dock, transfer, store/hold, rework, freight consolidation, and final mile delivery. Whether your shipment was refused, damaged in transit or for any other reason, Cross Dock America is here to get you and your team moving again.

Call 877.758.1591 to speak with a Cross Dock America representative today!

For cross dock locations go to www.crossdockamerica.com

 

CTPAT certified carrier

 

 

Ward Transport and Logistics is proud to be a certified carrier in the CTPAT (Custom Trade Partners Against Terrorism) effort. Embracing the stringent process requirements designed to protect US citizens and our customers is something our company takes very seriously and we feel an obligation to do.

From employee identification, facility and equipment securement, electronic visibility of all shipments and document accuracy and retention we take every step possible in this important initiative.

 

 

 

 

 

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Ward Transport & Logistics upgrades to new facility in Milton, PA

Ward Transport & Logistics upgrades to new facility in Milton, PA

Altoona, PA – 01/02/20  Ward Transport and Logistics announced that it will be moving into a new 33 door Service Center in Milton, Pennsylvania. Starting today, the new facility is fully operational. “This expansion and growth need is a testament to our employee teams commitment to Obsessive Customer Service not only in just Milton, PA but across our entire company.” stated Mike Moss, COO.

Our company is built on one principle, be the most responsive and reliable shipping and logistics partner you have ever used. Ward Transport and Logistics delivers Obsessive Customer Service in the form of Less than Truckload and Logistics and Brokerage Services. We proudly serve 200+ million people in the US, Canada, Puerto Rico and Guam.

Ward Transport & Logistics names 4th generation family member, Bill Ward, Jr. as President effective December 1st, 2019.

PRESS RELEASE – 11/21/19

“All in the FAMILY! 4th Generation family member named company President”

Altoona, PA – 11/21/2019 Bill T. Ward, current President and CEO of Ward Transport and Logistics has named his son, Bill Ward, Jr. as President while retaining the CEO position. As stated by Bill T. Ward, “this announcement is part of the succession plan at our 89 year old company which was founded by my grandfather in 1931 and later led by my father, and then my brother. I feel strongly about the importance of a well thought out and planned transition. What we are announcing today fits into that strategy well while I remain active in the company as CEO. In addition to Bill Jr. being our President, my son, Adam and two nephews, James and David Ward hold significant leadership roles in our family owned company; and I am confident the 4th generation of leadership will lead us well into future.”

Bill Ward Jr. commented, “I could not be more honored and humbled by the confidence my father has shown with this opportunity before me. It is my goal to work hard alongside our tremendous team of employees to serve our customers in a best-in-class fashion for many years to come.”

About Ward – Our company is built on one principle, be the most responsive and reliable transportation, logistics and supply chain partner you have ever used. Ward Transport and Logistics delivers on its promise of Obsessive Customer Service in the form of less than truckload, logistics and brokerage services.

 

 

 

Ward opening its 20th service center in South Plainfield, NJ

Altoona, PA – 11/12/2019 – Ward Transport and Logistics announced today it will open a Service Center in South Plainfield, New Jersey on January 6th, 2020. This 39 door operation is being opened to support the strategic growth initiatives in this important market, reduce pressure on existing operations and ultimately deliver on the Obsessive Customer Service Ward has been known for in its 89 year history.

“We are very excited to announce this addition to our network” – stated Bill Ward, Jr., VP – Corporate Planning and Development “and it is both a testament to our existing TEAM of employees as well as our commitment to our customers that we are able to do this”

With this opening Ward will add several new employees including drivers, freight handlers, office as well as other positions. Future additions are expected and interested candidates are encouraged to apply on our website at www.wardtlc.com.

Our company is built on one principle, be the most responsive and reliable shipping and logistics partner you have ever used. Ward Transport and Logistics delivers Obsessive Customer Service in the form of Less than Truckload and Logistics and Brokerage Services. We proudly serve 200+ million people in the US, Canada, Puerto Rico and Guam.

Ward serves the community through newly formed “Hearts & Hands”

Altoona, PA – Ward launches employee volunteer program Hearts & Hands

Ward Transport & Logistics employees who have a giving heart, a serving heart and want to make a change came together to form a volunteer program. It is designed to serve others by providing caring and hands-on assistance to our charities and organizations that work hard every day in providing need to the families in our community and surrounding area.

We also understand life can be hard and it can often be difficult to ask for help. So, be it the elderly, veterans, disabled, or anyone who finds themselves in need of an able body for tasks they are not able to perform, we want you to know we are here to lend a hand.

Hearts & Hands provides volunteers for tasks such as: Set-up/ tear down of charity events / Serving food in local soup kitchens / Delivering food boxes to the elderly / Animal rescue shelter support / Mentoring children

 

 

 

 

 

 

 

 

 

For more information or to request Hearts & Hands at your next event, contact me at eafrye@wardtlc.com